Flow description
Purpose and benefits
This workflow implements an AI-powered email assistant designed to help users manage their inbox, draft and send emails, organize messages, and perform various email-related tasks using intelligent automation. The system integrates conversational AI with Gmail operations, providing a scalable and automated solution for email management.
Key Components and Flow
1. Welcome and Onboarding
- Trigger: When a chat session is opened (
ChatOpenedTrigger
), the workflow starts automatically. - Welcome Message: The user is greeted with a friendly, markdown-supported welcome via a
MessageWidget
. This message introduces the AI assistant and its capabilities, such as drafting replies, summarizing threads, scheduling meetings, and organizing emails. - Display: The welcome message is shown once and delivered to the chat output for the user to see.
2. User Interaction
- Chat Input: Users can interact with the assistant by typing messages or uploading files through the
ChatInput
node. - Processing Requests: User messages are forwarded to the
AI Agent
.
- AI Core: The
AI Agent
node acts as the intelligent brain. It is configured with a backstory (“mail manager”) and a clear goal: “You are an email assistant in charge of managing and fulfilling the wishes of the user by using the tools at your disposal.” - Tools Integration: The agent is empowered with a toolkit that includes:
- Search Emails: Find emails in Gmail based on user-defined criteria.
- Send Email: Create and send new emails, including support for attachments, CC/BCC, replies, and drafts.
- Find Email by ID: Retrieve specific emails using their unique Gmail ID.
- Add Label to Email: Organize emails by applying labels, with the option to create new labels if needed.
- Remove Label from Email: Clean up or re-organize emails by removing existing labels.
These tools are provided as agent capabilities, allowing the AI to choose and orchestrate actions to fulfill user requests.
4. Result Presentation
- Chat Output: All responses and results from the AI Agent (e.g., confirmation messages, search results, summaries) are displayed back to the user in the chat interface.
- Immediate Feedback: The system ensures that users receive timely feedback and can see the results of their requests.
Workflow Structure
Step | Component | Purpose/Function |
---|
1. Chat Opened | ChatOpenedTrigger | Detects when a user opens the chat |
2. Welcome Message | MessageWidget | Sends a markdown-formatted introduction to the user |
3. Show Message | ChatOutput | Displays the welcome message in the chat |
4. User Chat Input | ChatInput | Collects user messages and file uploads |
5. AI Agent | AIAgent | Interprets user input and decides which tools to use to fulfill requests |
6. Gmail Tools | SearchEmails, CreateNewEmail, FindEmailById, Add/RemoveLabel | Perform Gmail operations as needed |
7. Show Results | ChatOutput | Presents agent responses and results to the user |
Example Use Cases and Benefits
- Inbox Management at Scale: The AI can automatically sort, label, and find emails, making it easy to manage large volumes of messages.
- Automated Replies and Drafts: Users can ask the AI to draft responses, send follow-ups, or create new messages, saving time and ensuring consistency.
- Email Organization: With the ability to add or remove labels programmatically, users can automate workflows like archiving, prioritization, or project-based sorting.
- Seamless User Experience: The conversational interface makes email management intuitive, while automation handles repetitive or complex tasks in the background.
Why This Workflow Is Useful
- Scalability: Handles multiple email operations simultaneously without manual intervention.
- Automation: Reduces repetitive manual work, minimizes errors, and speeds up routine tasks.
- User Empowerment: Allows non-technical users to perform advanced email operations simply by asking the AI in natural language.
- Adaptability: Easily extensible with additional tools or logic to handle more email-related processes as needs evolve.
This workflow serves as a foundation for intelligent, conversational email management and can be adapted or expanded to fit a wide array of personal or organizational scenarios where efficient email handling is critical.