Chat Opened Trigger

Activate flows the moment a chat starts with the Chat Opened Trigger—essential for responsive, user-driven chatbot experiences.

Chat Opened Trigger

Component description

How the Chat Opened Trigger component works

Chat Opened Trigger

The Chat Opened Trigger component is designed to serve as an entry point for chat-based workflows within your AI process. It activates whenever a new chat session is opened, capturing the initial input from the user. This makes it especially useful for scenarios where you want your workflow to begin processing as soon as a user starts a conversation, such as in chatbots, virtual assistants, or interactive AI applications.

Purpose and Functionality

  • Trigger Event: The component listens for the opening of a chat in the Playground environment.
  • Capturing Input: When a chat is started, it captures the initial message provided by the user.
  • Workflow Initiation: This captured message can then be used as the starting input for subsequent components in your AI workflow.

Inputs

NameTypeRequiredDescription
input_valueMessageNoMessage to be passed as input.
  • The input is of type Message. However, it is not required to be set manually, as it is typically provided automatically when the chat is opened.

Outputs

NameTypeDescription
messageMessageThe message received from the user.
  • The output is a Message object containing the text entered by the user when the chat session starts.
  • This output can be connected to downstream components for further processing, such as intent detection, sentiment analysis, or response generation.

Key Features

  • No Manual Setup Needed: The component automatically receives the user’s input when the chat is initiated.
  • Works as a Trigger: It is intended to be placed at the very start of your workflow.
  • Flexible Integration: The output can be routed to any component that accepts a Message type as input.

Use Cases

  • Chatbots: Start processing user queries as soon as a conversation begins.
  • Customer Support: Automatically log and route the user’s initial message to the right support agent or AI module.
  • Interactive Demos: Use as an entry point for playgrounds and demos where immediate user input is required to showcase AI capabilities.

Summary Table

FeatureDetails
Display NameChat Opened Trigger
CategoryTrigger / Input
Main OutputMessage (user’s initial input)
Typical PlacementStart of the workflow
Usage ContextChatbots, virtual assistants, AI playgrounds

This component is essential for any AI workflow that needs to respond immediately to new chat interactions, providing a seamless and automated way to capture and utilize user input right from the start.

Examples of flow templates using Chat Opened Trigger component

To help you get started quickly, we have prepared several example flow templates that demonstrate how to use the Chat Opened Trigger component effectively. These templates showcase different use cases and best practices, making it easier for you to understand and implement the component in your own projects.

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Frequently asked questions

What does the Chat Opened Trigger component do?

It activates a workflow automatically as soon as a chat session is opened, allowing your chatbot to welcome users or start processing immediately.

When should I use the Chat Opened Trigger?

Use this component when you want your chatbot to react as soon as a user opens the chat, such as sending greetings, onboarding information, or initializing data collection.

Does the Chat Opened Trigger require user input?

No, it triggers the flow based on the chat opening event itself, without needing any user message to start.

Can I customize what happens after the trigger?

Yes, you can connect any components after the Chat Opened Trigger to define responses or actions that occur right after the chat starts.

Try FlowHunt Chat Opened Trigger

Kickstart interactive workflows as soon as users open a chat. Experience seamless automation with the Chat Opened Trigger in FlowHunt.

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