Chat Opened Trigger

The Chat Opened Trigger component is designed to serve as an entry point for chat-based workflows within your AI process. It activates whenever a new chat session is opened, capturing the initial input from the user. This makes it especially useful for scenarios where you want your workflow to begin processing as soon as a user starts a conversation, such as in chatbots, virtual assistants, or interactive AI applications.

Purpose and Functionality

• Trigger Event: The component listens for the opening of a chat in the Playground environment.
• Capturing Input: When a chat is started, it captures the initial message provided by the user.
• Workflow Initiation: This captured message can then be used as the starting input for subsequent components in your AI workflow.

Inputs

• The input is of type Message. However, it is not required to be set manually, as it is typically provided automatically when the chat is opened.

Outputs

• The output is a Message object containing the text entered by the user when the chat session starts.
• This output can be connected to downstream components for further processing, such as intent detection, sentiment analysis, or response generation.

Key Features

• No Manual Setup Needed: The component automatically receives the user’s input when the chat is initiated.
• Works as a Trigger: It is intended to be placed at the very start of your workflow.
• Flexible Integration: The output can be routed to any component that accepts a Message type as input.

Use Cases

• Chatbots: Start processing user queries as soon as a conversation begins.
• Customer Support: Automatically log and route the user’s initial message to the right support agent or AI module.
• Interactive Demos: Use as an entry point for playgrounds and demos where immediate user input is required to showcase AI capabilities.

Summary Table

This component is essential for any AI workflow that needs to respond immediately to new chat interactions, providing a seamless and automated way to capture and utilize user input right from the start.