Chatbot with LiveAgent integration

Enhance AI customer service with FlowHunt's Chatbot and LiveAgent integration for seamless human handoff, ensuring personalized support for complex queries. Try it free to boost efficiency and customer satisfaction.

Categories:
Chatbot with LiveAgent integration

Human fallback is a vital part of every good AI customer service chatbot. While AI is the perfect solution for offloading basic queries and offering self-help, it’s still far from perfect. Some queries are too specific or complicated for AI to handle, and some customers will simply forever prefer human conversations.

FlowHunt allows you to handle these situations with a seamless human handoff. It integrates with your favorite customer service tools, including LiveAgent. This simple template can give you a head start in creating your AI Chatbot with LiveAgent integration.

What you create:

Chatbot with LiveAgent integration

What the user sees:

FlowHunt's bot answering using LiveAgent integration

This template uses an AI agent. Agents are autonomous bots capable of their own reasoning. This allows the Chatbot to correctly assume when it’s able to answer a question based on connected knowledge and when it should perform a human handoff instead.

Once the contact button is pressed, the chatbot promptly changes into your LiveAgent chat window, directly connecting the customer to your support. Based on your settings, it may switch to a contact form instead.

Components breakdown

  • Chat Input: Represents the message you send in the chat. It’s the starting point of any flow.
  • Document Retriever: Allows the bot to look up and use information from your website and linked documents.
  • Chat History: Ensures the bot remembers a set amount of previous messages.
  • Tool Calling Agent: An autonomous AI with its own reasoning.
  • LiveAgent Human Assist Tool: Pre-programmed tool that connects to LiveAgent chat window.
  • Chat Output: Component representing the chatbot’s answer.
Discover how a Webpage Content GAP Analysis can boost your SEO by identifying missing elements in your content. Learn to enhance your webpage's ranking with actionable insights and competitor comparisons. Visit FlowHunt for more details.

Webpage Content GAP Analysis

Boost your SEO with FlowHunt's Webpage Content GAP Analysis. Identify content gaps, enhance ranking potential, and refine your strategy.

Discover FlowHunt's AI-driven templates for chatbots, content creation, SEO, and more. Simplify your workflow with powerful, specialized tools today!

Templates

Discover FlowHunt's AI-driven templates for chatbots, content creation, SEO, and more. Simplify your workflow with powerful, specialized tools today!

Generate perfect SEO titles effortlessly with FlowHunt's Web Page Title Generator. Input your keyword and let AI create optimized titles for you!

Web Page Title Generator Template

Generate perfect SEO titles effortlessly with FlowHunt's Web Page Title Generator. Just input a keyword and get top-performing titles in seconds!

Learn from the top-ranking content on Google. This Tool will generate high-quality, SEO-optimized content inspired by the best.

Top Pages Content Generator

Generate high-quality, SEO-optimized content by analyzing top-ranking Google pages with FlowHunt's Top Pages Content Generator. Try it now!

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.