AI Agent for DevRev MCP Server
Integrate DevRev MCP Server to automate and optimize your work item, part, meeting, and workflow management. Instantly access DevRev APIs for advanced search, ticketing, sprint planning, and seamless project operations within a unified platform.
Unified Work Item & Part Management
Automate creation, tracking, and updates of issues, tickets, and enhancements (parts) across your DevRev environment. Achieve seamless project management, reduce manual effort, and ensure every task is visible and actionable.
- Comprehensive Work Item Control.
- Create, update, filter, and manage tickets and issues for full visibility and control.
- Enhanced Part Management.
- CRUD operations for enhancements, with support for hierarchy and advanced filtering.
- Flexible Filtering.
- List and filter work items and parts by dates, assignees, states, and more.
- User Context Access.
- Retrieve and leverage user information for personalized automation.
Advanced Search & Discovery
Leverage robust, hybrid search across DevRev namespaces—articles, issues, tickets, parts, users, and organizations. Instantly surface any information you need with advanced filters and pagination.
- Hybrid Global Search.
- Search across articles, tickets, issues, and more for unified knowledge discovery.
- Advanced Filtering.
- Apply granular filters and pagination for precise data retrieval.
- Rich Data Context.
- Extract relationships between work items, parts, and users for actionable insights.
Workflow, Meeting & Sprint Automation
Streamline project workflows with automated stage validations, meeting management, timeline tracking, and sprint planning. Ensure smooth execution and tracking for every project stage.
- Meeting Management.
- List and filter meetings by channel, participant, or state.
- Workflow Control.
- Validate stage transitions and manage lifecycle for work items and parts.
- Timeline & Sprint Planning.
- Track progress with timeline entries and access sprint data for agile project management.
MCP INTEGRATION
Available DevRev MCP Integration Tools
The following tools are available as part of the DevRev MCP integration:
- search
Search for information across DevRev using the search API with support for multiple namespaces.
- get_current_user
Fetch details about the currently authenticated DevRev user to personalize your workflow.
- get_work
Get comprehensive information about a specific DevRev work item using its ID.
- create_work
Create new issues or tickets in DevRev by specifying properties like title, body, and assignees.
- update_work
Update existing work items by modifying properties such as title, assignees, or stages.
- list_works
List and filter work items based on criteria like state, dates, assignees, and parts.
- get_part
Get detailed information about a specific part (enhancement) using its ID.
- create_part
Create new parts (enhancements) with specified properties including name, description, and assignees.
- update_part
Update existing parts by changing name, description, assignees, or target dates.
- list_parts
List and filter parts based on criteria such as dates, assignees, and parent parts.
- list_meetings
List and filter meetings in DevRev by channel, participants, dates, and meeting states.
- valid_stage_transition
Get a list of valid stage transitions for a work item or part to ensure workflow compliance.
- add_timeline_entry
Add timeline entries to work items or parts to track progress and updates.
- get_sprints
Get active or planned sprints for a given part ID to support sprint planning and assignment.
Experience Seamless DevRev Management
Discover how DevRev MCP Server empowers you to manage work items, enhancements, meetings, and sprints—all from one unified platform. Streamline your workflows and boost productivity today!
What is DevRev
DevRev is an AI-native platform that empowers organizations to unify, automate, and optimize their customer support, product development, and growth operations. Designed specifically for SaaS and modern digital businesses, DevRev combines conversational AI agents, a unified data layer, and advanced analytics to break down organizational silos. Its patented Airdrop technology ingests and connects previously fragmented company data, enabling AI agents to deliver highly personalized, contextually relevant support and insights. This holistic approach streamlines workflows, improves customer experience, and accelerates product innovation by making enterprise knowledge instantly accessible and actionable.
Capabilities
What we can do with DevRev
DevRev enables organizations to connect customer support, product, and growth teams on a single AI-powered platform. Here’s what you can achieve with DevRev’s services:
- Unified Data Layer
- Seamlessly ingest, unify, and organize data from multiple company tools using DevRev's patented Airdrop technology.
- Conversational AI Agents
- Deploy intelligent agents for customer support, search, and product tasks to automate and personalize user interactions.
- Real-time Analytics
- Gain actionable insights and make informed decisions with lightning-fast analytics dashboards.
- Automated Workflows
- Streamline repetitive tasks and complex processes with AI-powered workflow automations.
- Seamless Integrations
- Connect DevRev with your existing stack for bidirectional data syncing and maximized operational efficiency.
How AI agents benefit from DevRev
AI agents leveraging DevRev’s unified platform gain access to a comprehensive, contextual knowledge graph, enabling them to resolve issues, answer questions, and automate tasks with unparalleled precision and speed. DevRev’s technology empowers AI agents to work seamlessly across departments, drawing on unified company data to deliver superior customer experiences, reduce manual effort, and drive continuous organizational improvement.