AI Chatbot with Tawk Live Chat Handoff
Deploy AI chatbots that know when to step aside. FlowHunt integrates with Tawk.to's free live chat platform to give your customers seamless AI-to-human escalation — the AI handles routine queries, and when a human touch is needed, users are transferred to your Tawk agents in one click.
Free Live Chat with AI Intelligence
Tawk.to is 100% free and FlowHunt adds an AI layer on top — qualifying questions, answering from your knowledge base, and escalating to your human agents only when it truly matters. Together they deliver enterprise-grade support at zero live chat cost.
- Zero Cost Live Chat:
- Tawk.to is 100% free, making it ideal for businesses of any size that want live chat without a recurring subscription.
- Smart AI Escalation:
- AI detects when conversations need human attention and offers an instant transfer to your Tawk live agents.
- One-Click Handoff:
- Users transfer to your Tawk chat window with a single click, keeping the experience frictionless and fast.
AI That Knows When to Step Aside
Not every conversation should stay with the AI. FlowHunt's Tawk Human Assist Tool continuously monitors the dialogue and proactively offers human support when the situation calls for it — before frustration sets in.
- Sentiment Detection:
- AI monitors tone and proactively offers human support when frustration is detected in the conversation.
- Unanswered Question Routing:
- When AI can't find an answer, it escalates to a Tawk agent rather than guessing or leaving the user hanging.
- Context Preservation:
- Chat history informs both AI responses and human agent context, so nothing needs to be repeated.
Embed URL Setup — Done in Minutes
There are no API keys, OAuth flows, or complex configuration steps. All you need is your Tawk embed URL — paste it into the component and the integration is live. Add the Tawk Human Assist Tool to any flow in seconds.
- Single URL Configuration:
- Only your Tawk embed URL is needed — no API keys or OAuth flows required to get started.
- Drop Into Any Flow:
- Add the Tawk Human Assist Tool component to any FlowHunt workflow instantly without rebuilding your setup.
- Fully Customizable:
- Change the button text, flow logic, and escalation triggers to fit your exact workflow and brand voice.
Step 1
Open Integrations
Navigate to the Integrations page in FlowHunt and find Tawk.
Step 2
Connect Tawk
Click Integrate on the Tawk card and enter your Tawk embed URL to connect your live chat account.
Step 3
Get Your Embed URL
Log into your Tawk.to dashboard and go to Settings → Chat Widget to copy your embed URL.
Step 4
Add to Your Agent
Open the Available Agents tab to browse Tawk-specific flows and add them to your workspace.
Use Cases
What You Can Do with Tawk + FlowHunt
From small businesses to growing e-commerce brands, FlowHunt and Tawk.to cover every customer support scenario — AI handles the volume, humans handle the nuance.
- Free AI-Powered Support
- Combine FlowHunt's AI with Tawk's free live chat for a zero-cost customer support solution.
- Intelligent Escalation
- AI detects when users need human help and offers a Tawk handoff automatically.
- 24/7 Chatbot with Human Hours
- AI handles overnight queries, Tawk agents take over during business hours.
- Knowledge-Base-Powered Bot
- Supply your AI with product docs and FAQs before it ever escalates to Tawk.
- E-commerce & Retail Support
- Handle order status and product questions with AI, escalate returns to a Tawk agent.
- Lead Capture & Routing
- Qualify leads with AI and transfer warm prospects to your sales team via Tawk.
- Reduced Ticket Volume
- AI handles repetitive questions, cutting your support queue significantly.
- SMB Customer Service
- Affordable, easy-to-deploy AI support for small businesses using Tawk's free platform.
Tawk Component
The single component powering FlowHunt’s Tawk integration — add it to any flow to enable AI-to-human escalation.
| Component | Description |
|---|---|
| Tawk Human Assist Tool | Enables AI chatbot to detect escalation needs and transfer users to a Tawk human agent with one click. |
