The Classification component is designed to perform text classification, sorting incoming text into one or more user-defined categories. This is particularly useful in AI workflows where automatic categorization, routing, or labeling of incoming messages or documents is required.

What the Component Does

At its core, this component takes an input text and classifies it according to a set of categories and their optional descriptions. It supports integration with conversational history and allows customization of the classification logic using various configuration options. The component is model-agnostic and can leverage any compatible language model, including lightweight models, making it flexible and efficient for a variety of use cases.

Key Inputs

Notable Features

• Chat History Integration: By incorporating chat history, the component can classify text with greater context, increasing precision in multi-turn conversations.
• Configurable Classification Type: Supports flexible classification logic, allowing single or multiple categories per input as per workflow needs.
• Customizable Prompts: Advanced users can add system messages to tweak or fine-tune the classification prompt.
• Model Flexibility: Works with a range of language models, including smaller/faster models.

Outputs

Example Use Cases

• Customer Support: Automatically categorize incoming support tickets or chat messages to route them to the correct department.
• Content Moderation: Classify user-generated content into safe, spam, or flagged categories.
• Document Management: Organize documents or emails by topic or department.
• Conversational AI: Provide context-aware responses by classifying user intent based on conversation history.

Why Use This Component?

This component streamlines the process of integrating robust text classification into your AI workflows. Its flexibility, context-awareness, and support for both basic and advanced configuration make it a valuable building block for automation, analytics, and conversational AI systems. Whether you need simple keyword-based categorization or nuanced, context-rich intent detection, this component can be tailored to your requirements.