Human Escalation

Navegue por todo o conteúdo marcado com Human Escalation

Components

Gateway de Escalação

O componente Gateway de Escalação roteia inteligentemente as mensagens recebidas com base na lógica de escalonamento, permitindo que os fluxos alternem entre respostas automáticas de IA e intervenção de agentes humanos. Ele acompanha o status da escalada, garantindo transições suaves e preservando o contexto quando a intervenção humana é necessária.

AI Human Escalation Automation +3
• 3 min read

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