Human Escalation

Prehľadávať všetok obsah označený Human Escalation

Components

Escalačná brána

Komponent Escalačná brána inteligentne smeruje prichádzajúce správy na základe escalačnej logiky, čo umožňuje prepínanie medzi automatizovanými AI odpoveďami a zásahom ľudského agenta. Sleduje stav eskalácie, zabezpečuje plynulé prechody a zachováva kontext, keď je potrebné, aby prevzal človek.

AI Human Escalation Automation +3
• 2 min read

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