Sales Training

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Glossary

Smile and Dial

Smile and Dial is a sales technique that involves making outbound calls to prospective customers with a positive, enthusiastic demeanor. Smiling while dialing enhances the tone of voice, building warmth, trust, and engagement—especially in cold calling and telemarketing. Supported by AI, it boosts personalized interactions, despite challenges like burnout or regulations.

Sales Cold Calling Telemarketing +3
• 7 min read

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