Build Your AI Customer Service

Design customer service chatbots and tools that reflect your brand voice, leverage your data, and scale with your business.

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Exapmle conversation with Flowhunt's customer service chatbot. The chatbot explains the pricing. Once the customer asks for an enterprise pricing offer, The AI Agent promptly offers to transfer the customer to a human agent to discuss a custom offer.
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See What Flowhunt Can Do

FlowHunt’s ever-growing library of AI Tools covers 100+ AI use cases.

Special Offers

Gain competitive advantage and boost customer satisfaction by giving out special offers and discounts.

Example chat interaction showing FlowHunt AI Agent seamlessly offering a discount code with product recommendation.

AI Support That Feels Personal

No matter the language or situation, FlowHunt gives you up-to-date answers, connects to your customer service software, and fits in with your brand.

Turn Insights into Instant Answers

The chatbot learns your knowledge, providing relevant responses with the depth and detail only you can provide. Handle routine inquiries and break information silos with instant knowledge from relevant articles, documents, or even videos.

Overview of possible AI Knowledge Sources in FlowHunt, including youtube videos, uploaded documents, Google workspace documents, web access and pre-defined FAQs. These types of knowledge can all be used to inform your AI workflows and chatbot answers.

Human Touch At The Ready

Ensure no customer queries go unsolved. Your AI tackles the simple stuff, and when it’s time for the human touch, it transfers complex issues to human agents through integrations with the most popular customer service platforms.

FlowHunt customer service chatbot offering to transfer a customer to human agents via LiveAgent.

Gather Leads While You Sleep

Your AI customer service chatbot works around the clock, handling customer requests, capturing leads, and instantly notifying you. Sleep easy knowing your next potential customer is already in your inbox.

Overview of how lead generation works in FlowHunt. First, the AI agent identifies lead generation opportunities. If set up correctlz, it may even guide the user, giving them smart answers and special offers that may eventually result in new lead opportunities. It will then ask for contact information. Lastly, the collected information is automatically sent to your connected inbox.

Multilingual Out-Of-The-Box

Provide exceptional service by making every customer feel at home with no manual setup necessary. The AI-powered chatbot automatically detects the user's preferred language and reliably answers queries in over 100 languages.

A simple illustration of multilingual chatbot features.

Your New Customer Service Team Member

Make your chatbot more than just a tool! Provide personalized experiences by teaching it your brand’s language and giving it a personality that fits right into your customer service team.

Overview of the options to customize your FlowHunt customer service chatbot, including name and role, tone and vocabulary, personality, unique traits, and rules and limits.

How it works

Connect knowledge knowledge

Create AI knowledge bases and train your agents on websites, documents, videos, and pictures.

Give AI custom knowledge

Build a Chatbot

Create automated Flows and custom instructions by connecting no-code components or start with one of our templates.

Build chatbot Flows

Deploy as Chatbot

Integrate into your website as user-friendly chatbots. Customize the branding, welcome messages, and buttons.

Deploy as Chatbot

The results speak for themselves

of routine customer questions resolved
up to 93%
more leads gathered
up to 30%
more leads gathered
up to 30%
per customer service agent saved weekly
up to 10 hours

Frequently asked questions

What is FlowHunt?

FlowHunt is a no-code AI-powered platform for building tools and chatbots. It is designed for flexibility and modularity, providing ready-to-use templates and hosting all your AI needs on a single platform. The visual editor lets you create intuitively and without any coding skills.

What is an AI chatbot?

An AI chatbot is a software application you can talk to. Thanks to natural language processing and machine learning, it can understand human language, learn from it, and respond to it meaningfully. Based on its programming and knowledge, it can handle routine and complex queries or perform routine tasks for you.

How is AI used in customer service?

AI Customer service is much more than just conversational AI chatbots for answering routine questions. With the ability to process, categorize and analyze vast amounts of data, it benefits all customer service operations. It can be a great assistant to your customer service reps by analyzing customer intent and sentiment, updating CRMs, or retrieving internal knowledge base data.

Why should I use AI-powered customer service tools?

Customer expectations are higher than ever and customers want fast and professional responses. Luckily, today’s generative AI models can utilize your knowledge bases, provide reliable answers in many languages, point customers to self-help options, and transfer complex customer issues to human agents when necessary. This greatly boosts customer experience in comparison to old-timey rule-based chatbots. Moreover, chatbots work 24/7, reducing response times and agent burnout.

Can the AI chatbot handle all my customer queries?

As with all AI applications, this is a tool, not a replacement for human agents. While the chatbot is great for routine customer inquiries and common customer issues, it still needs occasional human intervention and supervision. Whenever possible, you should have a member of your customer support team available to take complex queries, and monitor past customer conversations to clear up any technical issues.

Can I customize the chatbot?

Of course! The prompt lets you freely give the bot any instructions. You can easily boost your AI customer service experience by giving the chatbot a name, personality traits, and vocabulary to fit right in with the rest of the team.

Can AI chatbots generate or gather leads?

Yes, FlowHunt can gather leads for you. Using the right Flow components, all you need to do is provide your email information. The autonomous AI agent will then analyze customer sentiment and choose when to contact your customer support reps.

Can the user be transferred to a human agent?

You can connect the chatbot to your favorite customer service tools for a smooth handoff to human support. A simple click of a button turns the Chatbot into your preferred live chat solution, and the queries land in your inbox immediately.

Let us build your own AI Team

We help companies like yours to develop smart chatbots, MCP Servers, AI tools or other types of AI automation to replace human in repetitive tasks in your organization.

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