
Overview
The Outlook New Message Received component acts as a trigger in your AI workflow. It activates when a new email message is received in your Outlook mailbox. This allows your automated process to respond instantly to incoming emails, making it a valuable tool for building email-driven AI automations, such as ticketing systems, notifications, or intelligent assistants.
Functionality
- Trigger: The component listens for new email messages in Outlook.
- Usage: Once an email is received, it extracts relevant data and makes it available to downstream workflow components for further processing.
Inputs
| Name | Type | Description | Required | Default |
|---|---|---|---|---|
| input_value | Message | Message to be passed as input. | No | (empty) |
- The
input_valuefield is typically filled automatically when a new message arrives. It is marked as traceable as input and metadata, helping with workflow tracking and auditability.
Outputs
When an email is received, the component makes several pieces of information available as outputs:
| Output Name | Type | Description |
|---|---|---|
| Email Received | Message | The full message content. |
| File | FlowSessionAttachmentResponse | Any attached files in the email. |
| Sender | Message | Information about the sender. |
| Recipient | Message | Information about the recipient(s). |
| CC | Message | CC’d recipients. |
| BCC | Message | BCC’d recipients. |
| Subject | Message | The subject of the email. |
| Reply To | Message | The reply-to address, if present. |
| Email Data | Data | Additional metadata or email data. |
These outputs allow other components in your workflow to access different aspects of the received email, such as processing attachments, identifying the sender, or analyzing the subject line.
Why Use This Component?
- Automation: Automate responses to customer inquiries, support tickets, or notifications by connecting this component to AI models or other workflow components.
- Data Extraction: Easily extract structured data from incoming emails for downstream use, such as sorting, categorization, or further automated processing.
- Integration: Seamlessly integrate Outlook with AI-powered workflows, enabling your process to start from email events.
Example Use Cases
- Automatically create a support ticket when a new email is received.
- Analyze incoming messages for keywords and route them to appropriate departments.
- Extract and save attachments from incoming emails to cloud storage.
Summary Table
| Feature | Details |
|---|---|
| Trigger | New Outlook message received |
| Inputs | Message (input_value) |
| Outputs | Email, Sender, Recipient, CC, BCC, Subject, Attachments, Email Data |
| Use Cases | Automation, extraction, integration |
This component is essential for anyone looking to build responsive, email-driven AI workflows using Microsoft Outlook as a starting point.

