Subprocessors

AiMingle, s.r.o. provides its Service (referred to here as “FlowHunt”) to You through its website located at flowhunt.io and the FlowHunt application at app.flowhunt.io.

AiMingle, s.r.o. uses certain subprocessors to assist it in providing the FlowHunt Service.

What is a subprocessor:

A subprocessor is a third party data processor engaged by FlowHunt, who has or potentially will have access to or process Service Data (which may contain Personal Data). FlowHunt uses various types of sub-processors to perform different functions as explained in the tables below.

Due diligence:

FlowHunt undertakes to use a commercially reasonable selection process by which it evaluates the security, privacy and confidentiality practices of proposed subprocessors that will or may have access to or process Service Data.

Contractual safeguards:

FlowHunt requires its subprocessors to satisfy equivalent obligations as those required from FlowHunt (as a Data Processor) as set forth in FlowHunt’s Data Processing Agreement (“DPA”), including but not limited to the requirements to:

– process Personal Data in accordance with data controller’s (i.e. Subscriber’s) documented instructions (as communicated in writing to the relevant subprocessor by FlowHunt);

– in connection with their subprocessing activities, use only personnel who are reliable and subject to a contractually binding obligation to observe data privacy and security, to the extent applicable, pursuant to applicable data protection laws;

– provide regular training in security and data protection to personnel to whom they grant access to Personal Data;

– implement and maintain appropriate technical and organizational measures;

– promptly inform FlowHunt about any actual or potential security breach; and cooperate with FlowHunt in order to deal with requests from data controllers, data subjects or data protection authorities, as applicable.

This policy does not give Customers any additional rights or remedies and should not be construed as a binding agreement. The information herein is only provided to illustrate FlowHunt’s engagement process for subprocessors as well as to provide the actual list of third party subprocessors as of the date of this policy (which FlowHunt may use in the delivery and support of its Services).

Our DPA forms part of our Terms and Conditions and applies to all FlowHunt customers without a separate signature. If you need a signed copy of the DPA, please email us at support@flowhunt.io .

Client-specific Subprocessors (infrastructure subprocessors)

FlowHunt owns or controls access to the infrastructure that FlowHunt uses to host Service Data submitted to the Services, other than as set forth below. The FlowHunt production systems are hosted on Amazon Web Services and Google Cloud Platform in the European Union. The following table describes the infrastructure engaged in the storage and processing of Service Data by FlowHunt.

Vendor Subprocessors

FlowHunt uses certain vendor subprocessors to assist in providing the FlowHunt Service. In order to provide relevant functionality, these subprocessors may access Service Data.

Service-specific Subprocessors (AI and data providers)

FlowHunt uses the following service-specific subprocessors to provide its Service. Some of them are used automatically by FlowHunt features, by default settings, or by routing rules, including fallback to another provider; others are used only when you select a model, step, or tool. The table lists the company that actually receives the data. Where a provider routes requests to model providers, the downstream recipients are described in the same row. Provider retention and deletion conditions vary by service and configuration; processing a request is distinct from using its content for model training. See AI Service Providers in our Privacy Policy for how models are chosen.

Search and research tools that you add to a flow, such as DuckDuckGo, Wikipedia, arXiv, PubMed, Stack Exchange, Reddit, Yahoo Finance, and YouTube search, receive the search query that the flow sends to them.

Subcontractors

To ensure 24/7 customer service availability, FlowHunt works with subcontractors, who may access Service Data. All subcontractors have contracts in place and must follow security guidelines one of which is accessing such data only with prior consent of the Customer.