Slack integration
FlowHunt’s Slack integration enables seamless AI collaboration directly within your Slack workspace. Bring any Flow into Slack, automate workflows, provide real...
8 min read
Slack
Integration
+3
FlowHunt integrates with your favorite customer service and productivity tools so that you can enjoy AI chatbots and automation anywhere. Browse our ever-expanding list of integrations.
Customer Service integrations
You can connect the FlowHunt Chatbot to your favorite customer service tools for a smooth transition to human support. Thanks to the AI agent’s smart decision-making, it knows exactly when to escalate to human support.
The integration is made possible via the Human Assist group of tools. Each customer service solution has its specific tool. The Tool tells the AI agent to look out for whenever a user might prefer human assistance. The Chatbot then returns a Contact Support button. If the user clicks the button, the FlowHunt Chatbot will immediately transform into your live chat window.
The Agent offers human support whenever it can’t answer a question, detects a negative sentiment, or when a user specifically asks to be transferred. This will significantly reduce AI hallucinations and the number of annoyed customers.
The LiveAgent Human Assist Tool
Learn more about the LiveAgent integration.
The Smartsupp Human Assist Tool
Learn more about the Smarstupp integration.
The LiveChat Human Assist Tool
Learn more about the LiveChat integration.
The HubSpot Human Assist Tool
Learn more about the HubSpot integration.
Frequently asked questions
- Which customer service platforms does FlowHunt integrate with?
FlowHunt integrates with popular platforms such as LiveAgent, Smartsupp, LiveChat, and HubSpot, enabling seamless AI-to-human transitions and enhanced customer support.
- How does the Human Assist Tool work in FlowHunt?
The Human Assist Tool detects when a user needs human support—such as when a question can't be answered, negative sentiment is detected, or the user requests transfer—then offers a Contact Support button for an immediate chat handoff.
- Can I automate both customer service and productivity workflows with FlowHunt?
Yes, FlowHunt allows you to automate workflows across customer service and productivity tools, integrating AI chatbots and smart agents for efficient support and streamlined operations.
- Is it easy to set up integrations in FlowHunt?
Absolutely. FlowHunt provides intuitive connection processes and step-by-step guidance to help you quickly integrate with your favorite tools and start building AI-powered solutions.
Start Building with FlowHunt Integrations
Connect your favorite customer service and productivity tools to unlock powerful AI chatbots and automation. Experience smooth AI-to-human transitions and boost your support capabilities.
Learn more