Human Assist
Contact Human Assist
Tool that lets the user contact a human support agent via email or phone.
Category: Human Assist · Plans: Trial, Starter, Pro, Premium, Enterprise · Type: ContactSupportAssist
Inputs#
| Field | Type | Required | Default | What it does |
|---|---|---|---|---|
| Text | No | (empty) | Email to send the message to. | |
| Phone | Text | No | (empty) | Phone number to call. |
| Url | Text | No | (empty) | Web page to visit. |
| Address | Text | No | (empty) | Address to visit. |
Outputs#
| Output | Type |
|---|---|
| Text | |
| Phone | Text |
| Url | Text |
| Address | Text |
Use as an agent tool#
Tool name: human_assist_tool
Useful when the chatbot is unable to answer the user’s question or its uncertain about the response or there is not enough evidence to answer user question in context. Tool will initiate transferring the chat to human Agent.